Amy Begg De Groff and Luis Salazar
Howard County Library (a public library system in Central Maryland) deployed an open source, Ubuntu-based system on nearly 300 computers in 6 locations.
The result.. nearly 300 computers offer customers the following: word processing (Open Office) web surfing (Opera and Firefox) music and video (Real Player and MPlayer) and communication or Instant Messaging (GAIM)
5-7 year old Dells computers a vendor sent right from heaven (Open Sense Solutions) willing and carefully educated front of house staff open minded and empowered customers and talented, talented, talented technical staff
The cost.. $25.00 for software $2000.00 for support $25,000 in memory upgrades